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Property & Payment Services

City Hall Open By Appointment Only

In light of the ongoing and rapidly evolving COVID-19 pandemic, Surrey City Hall is switching to appointment-only.

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The City of Surrey's Annual Flat Water and Sewer payment has been extended by 90 days. The payment is now due July 2, 2020. There has been no change to the payment schedule for those on metered billing.

We encourage you to get the information you need online using the links below. Our customer service team is happy to assist you over the phone or via email. For property tax and utility information, call 604-591-4181 or email If you are unable to find the information you need online or by phone and still need to come to City Hall in person, please call 604-591-4181 to set up an appointment time. At this time, staff will only be available at City Hall by appointment only. The office at the Surrey Operations Centre will be closed at this time.

See full list of impacted city services due to Coronavirus (COVID-19).

Access your property tax, utility, and dog account information online through MyPropertyAccounts.

Go to MyPropertyAccounts

If you need to visit us in person, Property and Payment Services are available at:

Main Floor at Surrey City Hall 
13450 104 Ave, Surrey, BC (currently closed)

Surrey Operations Centre
6651 148 St., Surrey, BC (currently closed)

You can also reach us by phone at 604-591-4181 or email

Surrey Homes

Property Taxes

Find out how to pay your property taxes & how those taxes are used.

Applying for a Home Owner Grant

Learn how to apply for your 2019 Home Owner grant.

Utility Billing Services

Learn about annual & metered utilities, garbage and recycling billing, & paying your bills online.

senior dog in park

Dog Licensing

Apply for and renew dog licences and find out everything you need to keep a dog happy in Surrey.

green parking ticket on a windshield

Parking Tickets

Pay your parking ticket online, by phone, mail or in person, or learn how to dispute a ticket.

Changing Your Address Information

Update your mailing address through BC Assessment if you've moved.

False Alarm Inquiry & Payment Information

Learn more about false alarm fees, payment options and appeals.

Secondary Suite Fee Online Inquiry

Use this application to find out what properties are paying for secondary suite fees in Surrey.